Jenn Schiffman, Principal
Jenn has 15 years of experience working at the intersection of design and business. From shopping with consumers across the globe, to shadowing medical technicians, to observing Australian iron ore miners, Jenn has added value to dozens of organizations by helping them better understand those they serve, and using this new-found insight to drive strategic decision-making.
Innovation leader at consulting and corporate firms
Degrees in both design + business
Core77 Design Strategy award winner
Northwestern University, Kellogg School of Management
MBA, Strategy
Syracuse University, College of Visual and Performing Arts
Bachelors of Industrial Design
Education
Senior Vice President, Design Portfolio Director
Northern Trust, Experience Design and Research
2016 - 2021
Associate Partner, Research Capability Lead
gravitytank (acquired by Salesforce)
2010 - 2016
Adjunct Faculty, Design Research
Institute of Design, Illinois Institute of Technology
2013 - 2017
Experience
Banking & Investment Services
Consumer Electronics
Consumer Packaged Goods
Healthcare
Hospitality
Omnichannel Retail